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OverviewProvides financial aid support to the campuses by reviewing ISIRS, completing verification, resolving rejected ISIRS, C-codes, and Conflicting Information. Ensures timely and accurate processing of all documents related to these tasks.
Responsibilities
Reviews ISIRs that require further research due to comment codes and/or conflicting information.
Completes the verification process, which includes the review of verification documents, verifying the data matches the ISIR, ensuring conflicting information is not present and making any necessary ISIR corrections.
Ensures documents associated with ISIR rejects, c-codes and conflicting information meet Title IV requirements to clear the issue.
Ensure professional judgment documents support the students/parents special circ*mstances and determine when a professional judgment is ready to be reviewed by the professional judgment committee.
Ensures verification, c-code, conflicting information and ISIR reject documents are processed accurately and timely.
May assist with a variety of tasks spanning the entire student experience function.
Other duties as assigned.
QualificationsEducation / Experience
High School diploma or GED required. Some college courses preferred.
1 - 2 years of experience in customer service or sales
1 – 3 years of Financial Aid experience
Skills
Computer Skills (Microsoft Office products)
Detail Oriented
Organization Skills
Communication Skills (verbal and written)
Multi-Tasking and Time Management Skills; can adapt to a changing fast-paced environment
Abilities
Must be able to lift, carry, push, or pull up to 5 pounds or less 5% of the workday
Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.
Pay and Benefits
Hiring salary $19.25hr-28.88hr (depending on experience) Medical, dental, vision Company paid LTD & STD 401K with Company match
Work Environment
Work is performed indoors in a climate-controlled environment.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Higher Education and Education Administration Programs
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